Info.com.my

Malaysia Information Centre

Indah Water Konsortium Customer Service Centres

For billing enquiries:
Tel: +603 2083 2828
Fax: 03-2095 6002 / 03-2095 9005
Email: care@iwk.com.my

For billing and sewerage services:
SMS 63660 (IWKMessage)

Email contact:
Corporate Communications Department for general enquiries = comms@iwk.com.my
Registration Secretariat for contractor registration = register@iwk.com.my

Online feedback form : https://www.iwk.com.my/contact/feedback-and-enquiry

IWK KL Office (HQ)
IWK Head Office No. 44, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur

IWK KL Office
Pantai Sewage Works, Jalan Pantai Dalam, 59200 Kuala Lumpur (Enquiry & Payment Counter)

IWK UTC KL
T3-10, Tingkat 3, Bangunan UTC, Jalan Pudu, 55100 Kuala Lumpur. (Enquiry & Payment Counter)

IWK Shah Alam Office
No. 32 Jalan Tengku Ampuan Zabedah K9/K, Seksyen 9, 41000 Shah Alam

IWK Langat Office
STP-A, Persiaran Sepang Off Persiaran Multimedia, 63100 Cyberjaya, Selangor.

IWK Gombak Office
Loji Pengolahan Kumbahan GBK 254, Jalan Mutiara 1, Taman Selayang Mutiara, 68100 Batu Caves, Selangor

IWK Subang Jaya Office
No. 32 Jalan Tengku Ampuan Zabedah K9/K, Seksyen 9, 41000 Shah Alam

IWK Klang office
Lot 130,South Klang Valley Centralised Sludge Treatment Facilities, Jalan Banting Klang, 42000 Klang, Selangor Darul Ehsan

IWK Kluang Office
No. 27, Jalan Rambutan, 86000 Kluang, Johor

IWK Skudai Office
No. 24, Jalan Titiwangsa 3/1, Taman Tampoi Indah, 81200 Johor Bahru

IWK Skudai UTC Office
Lot L3-UTC-13, Galleria @Kotaraya, Jalan Trus, 80000 Johor Bahru, Johor (Enquiry & Payment Counter)

IWK Pulau Pinang Office
No. 253, Lebuh Victoria, 10300 Pulau Pinang

IWK Seberang Prai Office
No. 30, 2nd Floor, Jalan Todak 4, Pusat Bandar Seberang Jaya, 13700 Seberang Jaya, Perai

IWK Taiping Office
No. 25, Jalan Raja Sulong, Taman Medan Taiping, 34000 Taiping

IWK Ipoh UTC Office
LB 34, Pusat Transformasi Bandar Perak (UTC Perak), Off Jalan Dato’ Onn Jaafar, 30300 Ipoh, Perak Darul Ridzuan (Kaunter Semakan & Pembayaran Bil Pembetungan)

IWK Manjung Office
125, Persiaran Venice Raya 1, Desa Manjung Raya, 32200 Lumut, Perak Darul Ridzuan

IWK Seremban Office
No. 29, 30-35 (Tingkat Atas), Jalan Dataran Kemuning 2, Senawang, 70450 Seremban, Negeri Sembilan.

IWK Melaka Office
No. 84 & 86, Jalan Mutiara Melaka 2, Taman Mutiara Melaka, 75350 Batu Berendam (Enquiry & Payment Counter)

IWK Pahang State Office (Kuantan)
A1, Lorong Mat Kilau 24/1, 25100 Kuantan, Pahang Darul Makmur

IWK Kuantan UTC Office
Lot 2-15, Aras 2,Bangunan UTC Pahang, Jalan Stadium, 25200 Kuantan, Pahang Darul Makmur.

IWK Alor Star Office
18F, Bangunan Kurnia Insuran, Lebuhraya Darul Aman, 05100 Alor Star, Kedah Darul Aman. (Office matters)

IWK Alor Setar UTC Office
No. 3-16 , Tingkat 3, Bangunan UTC, Kompleks MBAS, Jalan Kolam Air, 05675 Alor Setar, Kedah Darul Aman. (Enquiry & Payment Counter)

IWK Langkawi Office
Lot 555 & 429, Kampong Sungai Menghulu, 07000 Kuah, Langkawi

IWK Sungai Petani Office
No. 152 & 153, Jalan Melati, North Avenue, 08000 Sungai Petani, Kedah.

IWK Kuala Terengganu Office
Lot 1081 – T, Jalan Sultan Sulaiman, 20100 Kuala Terengganu

IWK Kuala Terengganu UTC Office
Lot No. L1-UTC-04, Tingkat 1, UTC Terengganu, Paya Bunga Square, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. (Enquiry & Payment Counter)

IWK Kangar Office
Loji Rawatan Berpusat Kangar, Jalan Raja Syed Saffi, 01000 Kangar.

IWK Labuan Office
Mezzanine Lot 1,Bangunan Tabung Haji, Jalan Bunga Kesuma, P.O.Box 80305, 87013 Wilayah Persekutuan Labuan.